How to recover lost Apple ID

You can retrieve an Apple ID in a simple way, if you cannot remember your account password. The user can either reset it via an Apple device on which he is already logged in or on the website. See how to recover an Apple ID.

How to recover Apple ID

The process for retrieving an Apple ID in cases where the user has forgotten the password is quite simple. There are two different ways to do this, by resetting the password on an Apple device you are already logged in on (computer, iPhone or iPod) or by accessing the reset tool on the Apple ID portal, via the browser.

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Let’s look at each of the methods

1. How to reset the Apple ID password on iPhone, iPad or Mac

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How to recover lost Apple ID on iPhone, iPad or Mac
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On the iPhone or iPad, do the following:

  1. Open the “Settings” app;
  2. Touch your name, “Password and Security”, “Change Password”;
  3. Enter the iPhone unlock code, if requested;
  4. Follow the instructions on the screen and change the password.

On a Mac, do the following:

  1. In macOS Catalina, click on the Apple menu, “System Preferences”, “Apple ID”, “Password and Security”;
  2. In macOS Mojave, High Sierra or Sierra, click on the Apple menu, “System Preferences”,
    “iCloud”, “Account Details”;
  3. If macOS asks for your password, click “Forgot your Apple ID or password?” and follow the instructions on the screen to change it;
  4. If you do not ask for the password, click on “Change Password”, enter the Mac unlock password and follow the procedures.
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2. How to reset the password over the internet

If you are not logged in to any Apple device, you will need to reset the password through the browser, accessing the Apple ID portal.

How to recover lost Apple ID on a website
  1. Go to , enter your Apple ID email and click “Continue”;
  2. If the site requests it, enter the mobile number linked to the ID and click on “Continue”;
  3. Choose between “Answer security questions” or “Email authentication” and click “Continue”;
  4. Depending on the choice, answer the website’s requests (security questions) or access your email linked to your Apple ID and click on the link (email authentication);
  5. Enter the new password and confirm.
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